FAQ

Secure Complexes

What is Secure Complexes .co.za?

Is a platform showcasing complex amenities and properties listed within them.

Who can post a listing?

Registered agents or private sellers are able to post a listing as well as having their own profile with all their listings.

How much is a listing?

Listing a Complex is free but must be done thoroughly to be approved. All registered members can list a Complex that has not been listed. To list a property is R99. See our pricing page here for more information:

Who regulates the listings?

Admin approves all listings published by agents or private sellers.

How do I make payment?

There is a wallet function, you will need to add funds to your wallet. Once in your wallet you can use the funds on the platform. All registered users have a wallet function.

How do I boost my listing?

There is options to boost each listing in your dashboard. It is a simple process and deducts funds from your wallet.

Does my listing qualify?

The property listed must be located within a secure complex, and a complex ONLY.

Can I withdraw funds from my wallet?

For fraudulent purposes we are unfortunately unable to refund any funds from the wallet once the funds have been added. We are completed against refunds to avoid the possibility of schemes running on this platform. Any refunds for rejected listings will be returned to your wallet.